SMS Messaging Program & Opt-In

This page describes the SMS (text message) program operated by Precision Partners, a service of Vertex Partners LLC (“Precision Partners,” “we,” “our,” or “us”), available at precisionpartners.io. It explains how you opt in to text messages, what messages you will receive, how often, and how to opt out at any time.

1. Program Description

Precision Partners provides an AI receptionist and customer-management platform for local service businesses (for example, HVAC, roofing, med spas, law firms, and contractors). As part of the platform, we send SMS text messages on behalf of those businesses to the people who contact them, and we send account and service messages to the business owners who subscribe to our platform. There are two groups of message recipients and two ways to opt in, described below.

2. How You Opt In

A. Customers of a business that uses Precision Partners

When you book an appointment with, or submit a contact form to, a business that uses Precision Partners, you may also choose to receive text messages from that business. Consent is a separate, optional step: our online booking and contact forms include a checkbox, shown directly above the submit button and unchecked by default, that you must actively check to opt in. You can complete your booking or form submission without checking it. The opt-in checkbox reads:

The checkbox is never pre-checked, and consent to receive text messages is never required to book, to submit a form, or to use any service. You can view a live example of this booking form and its optional consent checkbox here: SMS Opt-In Example.

B. Business owners who subscribe to Precision Partners

When you create a Precision Partners account at precisionpartners.io/signup, you may optionally check a box to receive account, onboarding, and service-related SMS text messages from Precision Partners at the mobile number you provide. The box is unchecked by default and is not required to create your account or to use the platform. It appears on the signup form directly above the submit button.

3. Messages You May Receive

Depending on how you opted in, messages may include:

• Appointment confirmations, reminders, and scheduling updates.
• Follow-up messages after a phone call or inquiry.
• Replies to questions you send by text (two-way conversation).
• Occasional offers or service updates from the business you contacted.
• For account holders: onboarding steps, account alerts, and service notifications.

Example messages:

• “Hi Sarah, this is Alex with AirPro HVAC. You’re confirmed for Tuesday, June 23, 9–11 AM. Need to reschedule? https://precisionpartners.io/book/airpro-hvac Reply STOP to opt out, HELP for help.”
• “Precision Partners: your AI receptionist is now live and answering calls. Reply HELP for help, STOP to opt out.”

4. Message Frequency

Message frequency varies based on your interaction with the business. You may receive one or more messages per interaction (for example, a confirmation followed by a reminder).

5. Cost

Message and data rates may apply. Precision Partners does not charge you to receive these messages, but your mobile carrier’s standard messaging and data rates may apply. Check your mobile plan for details.

6. How to Opt Out or Get Help

• Opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent to that number from that sender.
• Help: Reply HELP to any message, or email matthew@precisionpartners.io.

7. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with, or sold to, any third parties. For full details on how we collect, use, and protect your information, see our Privacy Policy and Terms and Conditions.

8. Contact Us